A single-statute letter is easy to brush off. Stack them. Each item you challenge in the builder is automatically tied to the sections below so the bureau and the furnisher both carry a documented legal duty.
FCRA
Fair Credit Reporting Act
15 U.S.C. §§ 1681–1681x
Governs accuracy, fairness and privacy of every consumer reporting agency file — not just the big three.
How you use it: Demand reinvestigation under § 1681i, method of verification under § 1681i(a)(7), and accuracy under § 1681e(b). Furnishers answer under § 1681s-2(b).
- § 1681e(b) — maximum possible accuracy
- § 1681i(a) — 30-day reinvestigation (45 with new info)
- § 1681i(a)(7) — method of verification on demand
- § 1681g — full file disclosure
- § 1681s-2(b) — furnisher duty to investigate
- § 1681n / § 1681o — willful and negligent damages
FACTA
Fair and Accurate Credit Transactions Act
Pub. L. 108-159; 15 U.S.C. § 1681c-2
Amended the FCRA to add free disclosures, fraud alerts, identity-theft blocking and truncation duties.
How you use it: Use § 1681c-2 to force a 4-business-day block of identity-theft items, and demand compliance with the Furnisher Accuracy Rule.
- § 1681c-2 — identity theft block (4 business days)
- § 1681c-1 — fraud alerts and extended alerts
- § 1681j — free annual file disclosure
- § 1681c(g) — account-number truncation
FDCPA
Fair Debt Collection Practices Act
15 U.S.C. §§ 1692–1692p
Controls how third-party collectors may communicate, verify and report debts.
How you use it: Demand validation under § 1692g(b) and stop collection until validated. Report false credit reporting under § 1692e(8).
- § 1692g(b) — cease collection until debt validated
- § 1692e(8) — false reporting of credit information
- § 1692e(2) — false representation of amount or legal status
- § 1692c(c) — cease-communication notice
- § 1692k — statutory damages up to $1,000 + fees
15 U.S.C. §§ 1601–1667f; Reg. Z 12 C.F.R. 1026
Requires accurate disclosure of APR, finance charges and payment terms on consumer credit.
How you use it: Request the account-level disclosures behind a reported balance. Dispute billing errors under § 1666 and demand documentary evidence under § 1666(a)(3).
- § 1666 — billing error resolution (60 days)
- § 1666a — no adverse reporting while dispute pending
- § 1635 — right of rescission (certain secured loans)
- § 1640 — statutory damages
ECOA
Equal Credit Opportunity Act
15 U.S.C. §§ 1691–1691f; Reg. B 12 C.F.R. 1002
Bans credit discrimination and requires specific written reasons for adverse action.
How you use it: Demand the statement of specific reasons within 30 days under § 1691(d) whenever an application is denied or terms are worsened.
- § 1691(d)(2) — written statement of specific reasons
- § 1691(a) — prohibited bases for discrimination
- 12 C.F.R. 1002.9 — 30-day adverse action notice
- § 1691e — actual + punitive damages
GLBA
Gramm-Leach-Bliley Act
15 U.S.C. §§ 6801–6809
Requires financial institutions to safeguard nonpublic personal information and disclose sharing practices.
How you use it: Demand the privacy notice, the safeguards program, and every affiliate/third party your data was shared with. Opt out of sharing in writing.
- § 6802 — limits on disclosure to nonaffiliated third parties
- § 6803 — annual privacy notice
- § 6801(b) — administrative and technical safeguards
- 16 C.F.R. 314 — Safeguards Rule
RESPA
Real Estate Settlement Procedures Act
12 U.S.C. §§ 2601–2617; Reg. X 12 C.F.R. 1024
Governs mortgage servicing, escrow, transfers and error resolution.
How you use it: Send a Qualified Written Request / Notice of Error under § 2605(e). Servicer must acknowledge in 5 days and correct in 30, and may not report adversely for 60 days.
- § 2605(e) — QWR and notice of error
- § 2605(e)(3) — no adverse reporting for 60 days
- 12 C.F.R. 1024.35 — error resolution procedures
- 12 C.F.R. 1024.36 — request for information
HIPAA
Health Insurance Portability and Accountability Act
42 U.S.C. § 1320d; 45 C.F.R. 160–164
Protects individually identifiable health information held by covered entities and their business associates.
How you use it: For medical collections, demand the signed HIPAA authorization permitting disclosure to the collector and CRA, plus an accounting of disclosures.
- 45 C.F.R. 164.508 — authorization required for disclosure
- 45 C.F.R. 164.528 — accounting of disclosures
- 45 C.F.R. 164.502 — minimum necessary standard
- FCRA § 1681c(a)(6) — medical debt reporting limits
TCPA
Telephone Consumer Protection Act
47 U.S.C. § 227; 47 C.F.R. 64.1200
Restricts autodialed calls, prerecorded messages and texts without prior express consent.
How you use it: Revoke consent in writing, log every call, and preserve the $500–$1,500 per-call claim for continued contact.
- § 227(b)(1)(A) — autodialer / prerecorded call ban
- § 227(b)(3) — $500 per violation, treble if willful
- 47 C.F.R. 64.1200(a)(9) — revocation of consent
- § 227(c) — do-not-call protections
FCBA
Fair Credit Billing Act
15 U.S.C. §§ 1666–1666j
Billing-error procedures for open-end credit such as credit cards.
How you use it: Trigger the 60-day billing error clock and freeze adverse reporting on the disputed amount.
- § 1666(a) — written notice of billing error
- § 1666a — restrictions on reporting disputed amounts
- § 1666i — claims and defenses against card issuer
HEA
Higher Education Act / student loan rules
20 U.S.C. § 1087e; 34 C.F.R. 682, 685
Federal student loan servicing, discharge, rehabilitation and reporting duties.
How you use it: Demand the promissory note, payment history and servicing-transfer chain. Rehabilitated loans must have default deleted under 20 U.S.C. § 1078-6(a)(1)(F).
- 20 U.S.C. § 1078-6 — rehabilitation deletes default
- 34 C.F.R. 685.206 — borrower defense
- 34 C.F.R. 682.401 — servicer duties
- FCRA § 1681s-2(b) — servicer as furnisher
UDAAP
Unfair, Deceptive or Abusive Acts and Practices
12 U.S.C. §§ 5531, 5536
Catch-all CFPB authority reaching conduct no single statute covers.
How you use it: Cite UDAAP in your CFPB complaint when a bureau parrots a furnisher, uses e-OSCAR templates, or 'verifies' without documents.
- § 5531 — unfair, deceptive, abusive prohibition
- § 5536 — unlawful acts by covered persons
- CFPB Bulletin 2013-09 — dispute handling duties